You have arrived at the industry’s only comprehensive, multi-provider database of sales training courses and program descriptions. It appears in alphabetical order by sales training provider company name.
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Click here for an annotated sample of the detail of what you'll see in each sales training course .
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 | Mercuri International — Customer Service by Telephone
Mercuri International — Customer Service by Telephone
Every telephone call to or from a customer or prospective client is an opportunity to build customer relations and win more business. This highly practical course provides a framework for making the most effective and cost-efficient use of this valuable resource. Delegates will learn the
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| | | Mercuri International — Customer Service in Person
Mercuri International — Customer Service in Person
In face to face contact with customers, there is little room for error. Every word and gesture combines to create an image of the individual and the company in the customer's mind. This course aims to ensure that the image created is a courteous and caring one, by teaching delegates the
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| | | Mercuri International — Customer Service Skills
Mercuri International — Customer Service Skills
In any contact with customers, there is little room for error. Every word and gesture combines to create an image of the individual and the company in the customer's mind. This course aims to ensure that the image created is a courteous and caring one, by teaching delegates the importance of
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| | | Mercuri International — Effective Project Management
Mercuri International — Effective Project Management
Attending this programme will give participants the process, tools
and skills to be able to manage projects effectively. Participants will work on their own projects as ˜live case studies" and will return to work with a detailed project plan.
| | | Mercuri International — Financial Aspects of Selling
Mercuri International — Financial Aspects of Selling
All management disciplines in a company need to understand the financial principles that ensure commercial success. This understanding will then allow any manager to maximise the productivity of their team in the pursuit of overall success. This 3 day programme will give participants a sound,
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| | | Mercuri International — How to Lead your Management Team
Mercuri International — How to Lead your Management Team
The direction, support and inspiration given by a senior director or manager to his or her middle managers is critical to their performance, This program examines the qualities that make for a good "leader of leaders" and provides delegates with the personal and practical skills required to: set
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| | | Mercuri International — Key Account Management
Mercuri International — Key Account Management
The MI KAM model has been developed to provide a practical, "hands on" set of tools for the proactive planning and management of selected accounts. The program has been designed for those experienced salespeople who are ready to take on the role of Key Account Manager or for those already in the
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| | | Mercuri International — Management Development - Part 1
Mercuri International — Management Development - Part 1
This program is appropriate to anyone in a management position with responsibility for leading and motivating other people. This course gives managers the tools and systems they need to become an effective ˜people manager" and get the best from their team or department. Participants will examine
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| | | Mercuri International — Management Development - Part 2
Mercuri International — Management Development - Part 2
Through extensive use of role play, this module enables managers to practise how to apply their new skills in the most commonly found management situations.
Participants will learn how to build their team using proven interviewing, selection and induction techniques. Also how to develop and
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| | | Mercuri International — Negotiation Skills
Mercuri International — Negotiation Skills
This course is primarily aimed at those in selling roles: salespeople, buyers, sales managers & managers involved in commercial negotiating or those responsible for buying in services for the company. Negotiation is a major factor in profitability and when handled successfully makes an immediate
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| | | Mercuri International — Optimising Sales Performance
Mercuri International — Optimising Sales Performance
Designed for directors and senior managers who are keen to develop sales performance and have a major impact on profit. This day and a half will provide practical ways of optimising the efficiency of the sales resource and achieving profit forecasts.
| | | Mercuri International — Powerful Sales Performance - Part 1
Mercuri International — Powerful Sales Performance - Part 1
Mercuri International's Powerful Sales Performance
methods have been developed specifically to suit
the needs of all people directly involved in the
generation of sales results.
All those involved in selling will all benefit from honing their interpersonal and
selling skills.
The
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| | | Mercuri International — Powerful Sales Performance - Part 2
Mercuri International — Powerful Sales Performance - Part 2
Mercuri International's Powerful Sales Performance methods have been developed specifically to suit the needs of all people directly involved in the generation of sales results. All those in sales will benefit from honing their interpersonal and selling skills. The programme would also be
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| | | Mercuri International — Presentation Skills
Mercuri International — Presentation Skills
Anyone who has to regularly stand up in front of an audience (colleagues, customers, prospects or peers)and talk persuasively, will benefit from this programme. This highly practical course, which makes extensive use of both group and individual tuition, will show participants how to win and hold
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| | | Mercuri International — Psychology of Selling
Mercuri International — Psychology of Selling
This programme is for all sales professionals who wish to improve the impact of their sales efforts by better understanding themselves and others. It is designed to help participants to adapt to different personalities and situations and build rapport with customers and colleagues alike.
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